Where and when will the pre-order site be open for orders?
The link to order will go live on Friday, February 24, at 10am EST on our smartmouthbrewing.com website.
How much can I pre-order and do I pay at that time?
All pre-orders require payment at the time of ordering. Each order will be limited to two 4-packs of each style of the #Nostalgicallyridiculous beers and 1 box set. There will be no pre-order limit on Saturday Morning t-shirts.
What beers can I pre-order?
All four of the #Nostalgicallyridiculous beers will be available as well as other beers that we have available. You can also pre-order the special Saturday Morning Tshirt.
Who can pick up my order?
The name on the pre-order must match the name of the person picking up the order. We will check ID’s to make sure everyone is 21 and that the person matches the pre-order details.
How will pre-order pick-ups work?
When you purchase your beers through our online pre-order website, you will choose a pick-up date/time from Saturday March 4 – Friday March 10. We have limited the number of times available throughout the week. Pre-orders will have their own separate pick-up spot. Pre-order items may only be collected during the assigned pick-up window. You may choose to pick up in Norfolk or Virginia Beach (please note that the Pilot House is not open on Mondays). ALL ORDERS MUST BE PICKED UP BY FRIDAY, MARCH 17, 2023.
What if I miss my scheduled pickup time?
If you miss your pick-up time, you may come anytime after Monday, March 6 until Friday, March 17, to pick up your beer.
What should I expect on Saturday, March 4?
NORFOLK – We will have THREE distinct areas, each marked with signage. One for pre-order
pick-ups, one for
pint sales inside our tasting room, and one for
merchandise and beer-to-go offerings (non NostalgicallyRidiculous beers.)
VIRGINIA BEACH – There will be THREE distinct areas, each marked with signage and its own line. One for pre-order
pick-ups, one for
pint sales inside our tasting room, and one for
merchandise and beer-to-go offerings (non NostalgicallyRidiculous beers.)
Please visit our facebook event page (coming soon) for all the event details of what will be happening at each location throughout the day.
What will be the restrictions on Saturday, March 4, if we want to come in person to drink a pint?
The doors will open at 12pm on Saturday, March 4, at both our locations. Pre-order pick-ups will run from 12:00pm to 7pm. We will NOT be offering flights or filling crowlers or growlers. There will be a separate area available for merchandise and beer-to-go offerings. Please check our facebook event (coming soon) for all the event details of what will be happening at each location throughout the day.
Do you take cash and credit?
Yes. We accept cash, credit cards, and Apple Pay at each location and on-line.
Will you ship?
No. We do not ship beer. We can ship t-shirts.
What if it's raining?
The release and pick-ups will be held rain or shine, so please dress accordingly!
Where do I park?
Click the city to see parking maps for
Virginia Beach and
Norfolk. Please be aware of any parking signage around the brewery, be sure not to block any driveways, and be especially careful in Virginia Beach, as many of the private lots near us will tow.
Can I bring my pet?
Well-behaved pets on a leash are always welcome, however, you might consider leaving them at home so you can enjoy the day and not worry about them in a crowd.
What other beers will be available for purchase on March 4?
All our beers will be available for purchase. Visit the
Beers page to see other available beers.
Do you have storage after I buy my cans? Do you provide bags?
No. Smartmouth cannot accept responsibility or liability for any personal property or belongings that are lost, stolen or damaged – so take good care of your beers after you receive them! We can provide cardboard trays for cases, but please bring your own bags.
Will you be selling merchandise?
All #NostalgicallyRidiculous merchandise will be available for presale. Our normal Smartmouth merchandise will also be available in the Tasting Rooms. Stock up when you come to pick up your presale items!
Do you offer refunds?
All sales are final. If you have an extenuating circumstance, please get in touch with us at
info@smartmouthbrewing.com.
